FAqs

FAQ's

TRENDS is India’s largest fashion retail chain. TRENDS offers stylish, high-quality products across Womenswear, Menswear, Kids wear and fashion accessories through a diversified portfolio of own brands, national and international brands.
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The uniqueness of the store is the core, which delivers "fashion at great value". Spread over 8,000 – 24,000 square feet of shopping area, each TRENDS store is designed to offer a unique shopping experience for the entire family through wide aisles, coordinated displays and highly trained fashion professionals offering best in class customer assistance.
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TRENDS customers through https://reliancetrends.fynd.io can access a large collection of fashionable, high quality products at affordable prices.

Over the years, TRENDS has developed a strong portfolio of its own brands that cater to diverse tastes and preferences of the customers.

What are the store timings?

The store timings vary by location. You can find the store timings for your nearest store on our website under the "Store Locator" section.  The most common timings are 11:00 AM to 8:00 PM across all locations.

Do you offer any discounts or promotions in-store?

Yes, we often have discounts and promotions in-store. You can check the offers section on the website or while visiting stores, contact the store staff for latest deals.

Can I return or exchange a product purchased in-store?

Yes, we have a hassle-free returns and exchange policy across all our stores. You can return or exchange a product within 30 days of purchase, provided it is unused, in its original condition and packaging, and accompanied by a valid proof of purchase.

What payment methods do you accept in-store?

We accept a variety of payment methods in most of the stores, including cash, credit cards, debit cards and UPI. There might be slight variations in this, depending on the store location.

Do you offer alterations or customization services?

Yes, we offer alteration services for selected products. You can check with the store staff for more information. We currently do not offer customization services.

What is your loyalty program?

We offer Reliance One Points which can be accumulated and redeemed for every purchase across all TRENDS stores. Call toll free no. 09212999888 to check your R1 Points.

How can I provide feedback or make a complaint?

You can provide feedback or make a complaint by filling the customer feedback form at billing desk, or by contacting our customer service team via phone or email and also by visiting customerservice@ril.com

How can I find a TRENDS store near me?

You can find a TRENDS store near you by using our store locator on our website link: https://reliancetrends.fynd.io

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